The Internet site for anonymous FTP retrieval of vendor-supplied information on Hewlett-Packard printers is ftp-boi.external.hp.com Here follows an excerpt from that site's README file. ------------------------------------------------------------------------ For Your Information - The files provided here are an attempt to provide improved access to drivers and utilities for Hewlett-Packard hard copy (printer) products. We will attempt to keep the files up to date, and make them available as quickly as we can. It is our intention to expand this library service over the following year and to add support for additional products as interest in this service grows. The directory structure in this library is subject to change as files and products are added. In general, the directories are divided by general catagory such as printers, then by product line such as laserjet, and then by platform, such as win.dos, mac, etc. EXAMPLE: /pub/printers/laserjet/mac /os2 /win.dos If you have suggestions, or comments please send them to: ftplib@ftp-boi.external.hp.com ------------------------------------------------------------------------ Scanner driver for NT 4.0 http://hpcc920.external.hp.com/cposupport/scanners/software/sj211en.exe.html ------------------------------------------------------------------------ 1997-05-12 Instructions on how to purchase replacement/repair parts for Hewlett-Packard Computer Products http://hpcc920.external.hp.com/cposupport/support_guide/BPQ01076.html ------------------------------------------------------------------------